Shipping Policy

At dressycasually.com, we are committed to providing a reliable and transparent shipping experience for our customers worldwide. This Shipping Policy outlines how orders are processed, handled, and delivered once a purchase has been successfully completed. By placing an order on our website, you acknowledge and agree to the terms described below.

Order Processing

All orders placed on dressycasually.com are subject to order acceptance and availability. Once an order is confirmed, it enters our internal processing system, where items are prepared for dispatch. This process includes order verification, quality inspection, secure packaging, and coordination with our logistics partners. Orders are processed in the order they are received, excluding weekends, public holidays, or circumstances beyond our reasonable control.

We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases involving suspected fraud, inaccurate information, or inventory discrepancies. In such cases, customers will not be charged for unfulfilled items.

Shipping Destinations

Dressycasually.com offers shipping to a wide range of international destinations. Availability of shipping services may vary depending on the destination country or region due to local regulations, customs restrictions, or logistical limitations. Customers are responsible for ensuring that the products ordered comply with local import laws and regulations.

We are not responsible for shipments that cannot be delivered due to incorrect or incomplete shipping information provided by the customer. Any consequences arising from such errors are the responsibility of the purchaser.

Packaging and Handling

All products sold on dressycasually.com, including clothing, footwear, jewellery, handbags, and accessories, are carefully packaged to ensure they arrive in good condition. We use appropriate packaging materials based on the nature of the product to minimize the risk of damage during transit.

In the event that an order contains multiple items, products may be shipped together or separately depending on availability, warehouse location, or operational requirements. This approach allows us to optimize fulfillment efficiency while maintaining product quality.

Customs, Duties, and Taxes

International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country. These charges are determined by local authorities and are outside the control of dressycasually.com. Customers are solely responsible for complying with local customs requirements and for any obligations arising from international shipments.

Delays caused by customs clearance processes are not considered shipping failures, and dressycasually.com does not assume responsibility for such delays.

Delivery and Risk of Loss

Once an order has been handed over to the shipping carrier, the responsibility for delivery transfers to the carrier. While we make reasonable efforts to work with reliable logistics providers, dressycasually.com is not liable for delays, losses, or damages caused by carriers, customs authorities, or unforeseen events such as natural disasters, labor disputes, or governmental actions.

Risk of loss passes to the customer upon delivery of the order to the carrier, except where otherwise required by applicable law.

Failed or Returned Deliveries

If a shipment is returned due to unsuccessful delivery attempts, refusal by the recipient, or failure to comply with local import regulations, the order may be returned to the sender or disposed of by the carrier. In such cases, dressycasually.com reserves the right to determine appropriate next steps in accordance with applicable laws and internal policies.

Policy Updates

Dressycasually.com reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will take effect immediately upon publication on the website. Customers are encouraged to review this policy periodically to stay informed of any updates.

Contact and Support

For general inquiries related to shipping procedures or policy interpretation, customers should refer to the relevant sections of our website. This policy is designed to provide clarity and set expectations regarding the shipping process.